We Improve and Innovate IT Services for the Ultimate Customer Experience...
Scroll down to discover what we do and how we work...
WHAT WE DO
We are IT Service Management experts who play a leader role and guide organizations trough their IT transformation vision. We also provide IT training services in order transfer worldwide best practices content and experience to our customers like ITIL®, TOGAF® and PMI®
HOW WE WORK
We implement IT management best practices with proper dose of acceptance by individuals. We add our decades of experience and winning solutions from our partners to each project. We are keen to build resilient and robust IT services that leverage the organizations to achieve their business targets.
Master of Service Academy specialises in helping clients accelerate transformation programs that drive improvement of their business through IT service management. Master of Service Academy brings expertise through world renowned trainers, consultants and toolkits to shape the most appropriate solution to effect change whether that be the adoption of service management frameworks (such as ITIL®, COBIT®, TOGAF®), standards certifications (ISO/IEC 20000, ISO/IEC 27001), or more specialised processes such as software lifecycle management, information security management and the service design lifecycle.