© 2020 by Master of Service Academy.

ABOUT

As Master of Service Academy we have been cooperating with the organizations that would like to concentrate on a specific IT service and wiling to go beyond the service's existing robustness and resilience levels like internet banking or GSM value added services. We help our clients to set and achieve their service level targets.

 

We guide and lead organizations in thier IT transformation projects, typical output of similar projects may be achieving ISO/IEC 20000, ISO/IEC 27001 or CMMI® certifications.

Master of Service Academy is proudly the local partner of BiZZdesign since it's early days of establishment. BiZZdesign provides a collaborative business design platform that empowers 1000+ customers globally to seamlessly plan, track and execute business change. BiZZdesign's award wining Enterprise Studio application helps enterprises to manage their Enterprise Architecture, Business Process Management, Portfolio Management, Business Model & Strategy, Governance, Risk & Complience, Bubsiness Logic and Data Management in a most efficient and intuitive way.

Thanks to Master of Service Academy's another very effective partnership with Aspera, we help companies to reduce and optimize their software licensing costs. As the industry leader for Software Asset Management solutions and services, Aspera transforms your software usage and license data into meaningful insights. Our approach of Strategic License Management has ensured that companies get complete compliance while reducing their licensing costs to an absolute minimum.

We are keen to cooperate with you and leverage your organization to succesful results, it would be our honor to contact with you and discuss about further project opportunities.

Kerim Yüksel
Founder and Managing Director

Kerim leverages his broad international business experience in Turkey and Europe, combined with deep technical knowledge, refined over 17 years of emersion in the art and science of project management, consulting and entrepreneurship in the IT sector, to manage business and technical teams at various organizations. These skills are also ones he shares broadly, not only within the organizations he has been, but also in his roles as a keynote presenter, author and acclaimed IT service management trainer. 

Kerim studied engineering management and electrical engineering at Istanbul Technical University, ranked as one of Turkey’s best engineering universities, where he received his MSc. and BS degrees.